The machine may be gone. Your data usually is not.
Files pulled off dead Macs, soldered SSDs, failed hard drives and water-damaged boards.
When a Mac stops working, the question most people actually care about is not whether the machine can be fixed but whether their photos, documents and work are still there. Very often they are. Data is lost far less often than devices are.
Recovery on modern Macs is different from the hard-drive recovery most shops offer. On M1 to M5 MacBooks and on T2 Intel Macs the SSD is soldered to the logic board and encrypted against the chip beside it. Take the storage chips off, or swap the board, and the data cannot be read at all. The only way to it is to get the original board running long enough to read the drive — which is exactly the component-level work we do every day.
For older Macs with a removable drive, failed hard disks and SSDs are recovered directly. Accidentally formatted or deleted data is recovered by deep scan, as long as nothing has been written over it since.
Data recovery repairs we handle
Soldered SSD recovery
Data read directly off M1/M2/M3 boards and T2 Macs that will not boot.
Failed HDD & SSD recovery
Clicking drives, unreadable partitions and corrupted file systems.
Water-damaged device recovery
Board repaired far enough to get the data out, even if the device is beyond saving.
Accidental deletion & format
Deep scan recovery for wiped drives and emptied trash.
Common Data recovery faults we see
Apple Silicon (M1 – M5) and T2 Macs
- Mac will not power on after a spill or a board fault
- Stuck at the Apple logo or a folder with a question mark
- Board too damaged to keep, repaired just far enough to read the SSD
Older Macs and external drives
- Clicking, beeping or undetected hard drives
- SSDs that have dropped off the system
- Corrupted partitions that macOS asks to initialise
Mistakes
- Formatted the wrong disk
- Emptied the Trash, then needed the file
What it costs and how long it takes
| Repair | Model | Price | Turnaround |
|---|---|---|---|
| Soldered SSD recovery | M1 – M5 & T2 Macs | Free quote | Confirmed with your quote |
| Failed hard drive or SSD | Any Mac drive | Free quote | Confirmed with your quote |
| Water-damaged device | Mac, iPhone, iPad | Free quote | Confirmed with your quote |
The final price is a fixed quote, given after the free diagnosis and before any work starts. Nothing is repaired until you approve it.
Related repair guides
Questions about Data Recovery
Something not covered here? Call or WhatsApp — we answer honestly, even when the answer is that it is not worth repairing.
In most cases, yes. On M-series and T2 Macs the data can only be read by the original board, so we repair the board far enough to read the drive, even when the machine itself is not worth saving.
No. The storage is soldered to the board and encrypted against the security chip on it. Moved to another board it is unreadable. The data has to come off through the original board.
Stop using the drive straight away. Every file written to it after the format can overwrite what you want back. Unplug it and bring it in.
Yes. We recover your files onto a drive for you and do not open, copy or keep them beyond what the recovery needs. We are happy to sign an NDA for business data.
The device, your login password if the drive is encrypted with it, and a list of what matters most — say, the Photos library and one work folder — so we can prioritise those.
No. We cannot warranty data that was on a failing device; we recover what is readable and tell you plainly what could not be. The warranty does cover any board repair we carry out.
Been quoted for a new logic board? Get a second opinion first.
The diagnosis costs you nothing, and if we cannot fix it there is no fee. Worst case, you find out exactly what is wrong with your device.
Tell us what happened
Fill this in, call, or send a photo on WhatsApp. The diagnosis is free either way.
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